How can we help you?

Find your answer below, or ask us directly. We reply in many languages, so write in yours.

Set up the bot in 3 steps

  1. 1

    Add the bot to your server

    Choose your server, then keep the permissions that are already selected. The bot needs them to read messages and post translations.

    Add iTranslator to Discord
  2. 2

    Open your dashboard

    Log in with Discord and pick your server. Everything is configured from there, with no command to remember.

    Open the dashboard
  3. 3

    Turn on automatic translation

    Pick a channel and the languages you need, then save. Messages are translated from that moment on.

    Read the guide

Frequently asked questions

Setup and usage

How do I add iTranslator to my server?
Choose your server on the invite page, then keep the permissions that are already selected. The bot needs them to read messages and post translations. You need the Manage Server permission on that server.
Which languages are supported?
iTranslator translates between more than 100 languages. The bot interface itself is available in 28 languages.
In how many ways can iTranslator translate?
Four, and you can combine them: automatic channel translation, flag reactions on a message, slash commands, and role based translation so each member reads in their own language.
The bot does not translate anything. What should I check?
Check three things: the bot is online in your member list, it is allowed to read and write in the channel, and an automatic translation is configured for that channel. If it still does not work, ask us on the support server.

Plans and billing

Is iTranslator free?
Yes. iTranslator is free to use, and voting for the bot resets your character usage at no cost. Premium and Pro add features and remove limits, but they are never required.
Can I move my Premium subscription to another server?
Yes, from your dashboard, in a few clicks. Read the guide. A subscription cannot be moved to another Discord account.
How do I cancel my subscription or get an invoice?
Both are done from your dashboard. Cancelling keeps your plan active until the end of the period you already paid for, and every invoice can be downloaded for your accounting.

Still stuck? Ask on our support server

Looking for an enterprise plan or a partnership?

Business offers, partnerships and press enquiries go through our contact form. Support requests are not handled there.

Contact the team